01
Shaped to your industry
A refinery in Kerteh and a bank in KL do not need the same English. We start from the documents your people actually read.
Corporate · HRD Corp claimable
Business Communication.
Workplace English — presentations, meetings, negotiation and the professional writing your role actually requires.
Duration2–5 days, or a term
IntakesBy arrangement
ModeOn-site or in-centre
LevelCEFR B1 and above
FeesHRD Corp claimable
DeliveryYour premises or Bukit Bintang
Why this programme
Built for what comes next.
02
HRD Corp claimable
We prepare the claim paperwork alongside your HR team, so the levy you already pay covers the training.
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Assessed and certified
Attendance, assessment and completion certificates for every participant.
The problem
Where the English is actually failing.
When a company tells us its team needs English, the real difficulty is almost always narrower and more specific than that. These are the ones we are called about most.
The engineer who goes quiet on the call
Reads technical documentation confidently, then says nothing in a meeting with overseas colleagues. The English is there; using it in real time under other people's eyes is not.
The email that reads cold
Client-facing staff whose written English is formal to the point of sounding unfriendly — or informal to the point of sounding careless. Register, not vocabulary.
The manager who cannot chair
Holding a conversation and running one are different skills. Chairing, negotiating and delivering difficult news in a second language are where seniority meets its limit.
The team that shrinks on international calls
Operates perfectly well internally and loses its confidence the moment the call goes abroad. This is usually about pace and listening, not grammar.
Curriculum
What you actually do.
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Presenting
Structure, delivery and handling questions.
02
Meetings
Chairing, contributing and disagreeing professionally.
03
Negotiation
Positioning, objection handling and closing.
04
Written register
Email, reports and the tone your clients expect.
Entry requirements
Who can join.
A
Team booking
Scoped with your L&D team from a needs analysis.
B
CEFR B1+
Participants should hold conversational English.
Pathways
Where it leads.
→
Specialised training
Leadership, digital & AI, industrial and technical modules.
→
Certification
APTIS or Linguaskill through our exam-preparation tracks where a formal score is needed.
Questions
Business Communication — FAQs.
Can this be claimed under HRD Corp?+
Yes. We are a registered HRD Corp training provider and prepare the claim documentation with your HR team.
Do you deliver at our office?+
Yes — on-site nationwide, or at our centre in Bukit Bintang, whichever suits your team.
How do you decide what to teach?+
We start by finding out where the English is failing rather than by opening a syllabus. A refinery and a bank do not need the same English, and a general course spends most of its hours on ground your team already holds.
Can you build it around our own documents?+
Yes, and we prefer to. Staff engage with the report they have to write on Thursday in a way they never engage with a textbook dialogue.
What level do our staff need to start?+
CEFR B1 and above. If you are not sure where a team sits, we can assess them first — it is the same placement test our students take, and it tends to redistribute a group in ways managers do not expect.
Do participants get anything at the end?+
Attendance records, assessment and a completion certificate for every participant — which is also what the HRD Corp claim needs.
Can you train in a language other than English?+
Yes. Corporate training runs in Bahasa Malaysia, Mandarin and Arabic as well, and those are claimable on the same basis.