HRD Corp claimable  —  workplace English, built around your team. Ask us how
Section 02  ·  Corporate & IndustrialBusiness CommunicationWorkplace English  ·  By arrangement
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Business Communication

English for the meeting, the email and the negotiation.

Workplace English for teams — presenting, meetings, negotiation and professional writing — shaped around your industry and the documents your people actually use. Delivered at your premises, at our centre in Bukit Bintang, or online.

Watercolour — a professional presenting to colleagues across a meeting table
2–5 days
Or across a term
  • For teamsScoped with your L&D team
  • 2–5 daysOr run across a term
  • Your premisesOr Bukit Bintang · online
  • From CEFR B1Bespoke below B1
  • HRD Corp claimableClaim paperwork prepared
The problem

Where the English is actually failing.

When a company tells us its team needs English, the real difficulty is almost always narrower than that. These are the ones we are called about most.

The engineer who goes quiet on the call

Reads technical documentation confidently, then says nothing in a meeting with overseas colleagues. The English is there; using it in real time, under other people's eyes, is not.

We work onTaking the floor, holding it, and answering on the spot.

The email that reads cold

Client-facing staff whose written English is formal to the point of sounding unfriendly — or informal to the point of sounding careless.

We work onRegister: openings, requests, saying no and following up.

The manager who cannot chair

Holding a conversation and running one are different skills. Chairing, negotiating and delivering difficult news in a second language are where seniority meets its limit.

We work onChairing, negotiating and difficult conversations.

The team that shrinks on international calls

Operates perfectly well internally and loses its confidence the moment the call goes abroad. This is usually about pace and listening, not grammar.

We work onListening at speed, accents, and checking understanding.

Written register

Register, not vocabulary.

Most workplace emails that go wrong have no mistakes in them. They go wrong in tone — and tone can be taught, one phrase at a time.

BeforeRe: Vendor registration form

Dear Sir,

Please be informed that1 your request cannot be entertained2 as the documents submitted are incomplete. Kindly revert3 with the necessary4 documents at the earliest.

  1. 1Announces instead of saying
  2. 2Reads as a refusal of the person
  3. 3Means “reply” here — not to every overseas reader
  4. 4Which ones? The reader has to guess
AfterRe: Vendor registration form

Hi Mr Tan,

Thanks for sending the form through. We can't process it just yet1 — pages 3 and 4 are missing2. Could you send them over when you have a moment?3 I'll take it from there.

  1. 1Says what is happening, warmly
  2. 2Names exactly what is needed
  3. 3A request, not an order

An illustration of the kind of rewrite a written-register session works through — with your team's own emails, not ours.

What we train

Four things your team will do better.

Every programme is assembled from these, weighted to what your needs analysis finds — a sales team and a plant team will not spend their days the same way.

Presenting

Structure, delivery and handling questions.

Meetings

Chairing, contributing and disagreeing professionally.

Negotiation

Positioning, objection handling and closing.

Written register

Email, reports and the tone your clients expect.

Built around your own reports, emails and meetings — staff engage with the report they have to write on Thursday in a way they never engage with a textbook dialogue.

How a programme runs

From the first call to the claim.

  1. 01

    Find where it is failing

    We scope the situations that are going wrong, headcount and schedule with your HR or L&D team — and can level-check the team first with the same placement test our students take.

  2. 02

    Proposal and claim

    A module outline built around your documents, a quotation, and the HRD Corp grant application prepared with your HR team.

  3. 03

    Delivery

    Two to five days, or across a term — on-site at your premises, at our centre in Bukit Bintang, or online.

  4. 04

    Report and certificates

    Attendance, assessment and a completion certificate for every participant — which is also what the claim needs.

Who it is for

Teams, from conversational English up.

A team, not a seat

Booked by your company and scoped with your L&D team from a needs analysis — there is no public intake to join.

From CEFR B1

Participants should hold conversational English. Below B1 we build a bespoke programme rather than turn a team away.

Not only in English

Corporate training also runs in Bahasa Malaysia, Mandarin and Arabic, claimable on the same basis.

Need more than communication? Leadership, sales, digital & AI and industrial modules sit in our corporate training catalogue ⟶

Questions

Business Communication, answered.

Can this be claimed under HRD Corp?+

Yes, if your company is registered with HRD Corp and pays the levy. We are a registered training provider and prepare the claim documentation with your HR team; claims are limited to your available levy balance. If your company doesn't pay the levy, the programme runs on a fixed quotation instead.

Do you deliver at our office?+

Yes — on-site nationwide, or at our centre in Bukit Bintang, whichever suits your team.

How do you decide what to teach?+

We start by finding out where the English is failing rather than by opening a syllabus. A refinery and a bank do not need the same English, and a general course spends most of its hours on ground your team already holds.

Can you build it around our own documents?+

Yes, and we prefer to. Staff engage with the report they have to write on Thursday in a way they never engage with a textbook dialogue.

What level do our staff need to start?+

CEFR B1 is where the standard programme starts, and below that we build a bespoke one rather than turn anyone away. If you are not sure where a team sits, we can assess them first — it is the same placement test our students take, and it tends to redistribute a group in ways managers do not expect.

Do participants get anything at the end?+

Attendance records, assessment and a completion certificate for every participant — which is also what the HRD Corp claim needs.

Can you train in a language other than English?+

Yes. Corporate training runs in Bahasa Malaysia, Mandarin and Arabic as well, and those are claimable on the same basis.

HRD Corp claimable

Tell us where the English is failing.

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